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For professional and dental claims: segment NTE01 must contain “ADD” and segment NET02 must contain the note, for example: NTE*ADD*CORRECTED PROCEDURE CODE (or whatever data element was corrected/changed on the claim).A free form note with an explanation for the corrected/replacement claim, in loop 2300 claim note as:.The initial claim number (in loop 2300, REF01 must contain “F8” and REF02 must contain the claim number).Frequency code of “7” in look 2300, CLM05-3 segment to indicate a corrected/replacement of a previously processed claim.User the HIPAA 837 standard claims transaction including the following information:.If submitting a corrected claim electronically, remember to: Submitting a Corrected Claim via an 837 Transaction Obtain Corrected Claim - Standard Cover Sheets at in the administration simplification claims processing section, or under Forms on our provider website. In the “” segment of box 22 enter the original claim number.In box 22 on the CMS-1500 Claim form, enter the appropriate bill frequency code, left justified in the left hand side of the field.Attach a completed “Corrected Claim - Standard Cover Sheet.”.Bill all original lines-not including all of the original lines will cause the claim to be rejected.Submit as a replacement claim, clearly marking the claim as a corrected claim failure to indicate that a claim is a corrected claim may result in a denial as a duplicate claim.If submitting a corrected claim on paper, remember to: (for both professional and facility claims) using claim frequency code 7.
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The preferred process for submitting corrected claims is to use the 837 transaction Submitting a corrected claim may be necessary when the original claim was submitted with incomplete information (e.g., procedure code, date of service, diagnosis code).